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Online ISSN 1827-1847
Cirelli M. R.
From the Division of Vascular Surgery Department of Surgical Science and Anesthesiology University of Bologna, Italy
Introduction. The Single European Market, and more generally the process of market globalisation, have emphasised the fundamental importance of ensuring the final quality of products/services by systems that control structure, procedure and quality targets. The main role of the University is to devise an organisational model which will specify and enhance its commitments to its customers/students.
Methods. The Postgraduate Specialisation Schools in Vascular Surgery and Anesthesia and Resuscitation, Internal Medicine and Ophthalmology at the University of Bologna have developed a pilot project to devise a self-assessment quality control procedure UNI EN ISO 9000 for the purposes of quality certification with the training support of CERMET, the Institute for Research and Quality. The project was developed in five stages: 1. Informing schools of the basic concepts of the quality system. 2. Identifying the main processes of the Specialisation Schools. 3. Analysis of the legal requirements and drafting of the self-assessment form. 4. Back-up during the self-assessment stage. 5. ISO 9000 Certification.
Results. It is not easy for Specialisation Schools to grasp the advantages of quality management, nor is it easy to acquire the right knowledge and mentality to implement these advantages in a satisfactory manner. The task of informing schools and spreading the culture of quality is already one outcome of implementing a quality system in the Specialisation Schools.
Conclusions. The application of this model is aimed at emphasising all aspects of the training process throughout the Specialisation course: organisation, structure, teaching, theory and practice. The certification project of the four Schools aims to “guarantee” the training of a “medical specialist”. In other words, it aims to train a good specialist able to take important decisions and be a leader in the research and teaching fields.
language: English, Italian